*If you are already using a wallet from another service and would like to use that wallet Yay! app, Please check the following guidelines below. Please be aware that our support capabilities have certain limitations.
To import an existing wallet into the Yay! app, you will need the recovery phrase or private key associated with the wallet you wish to import. You can typically access this recovery phrase or private key through the wallet service you are currently using.
For detailed steps or specific security practices, please check with the wallet provider as they will have the best guidance on securely accessing and using your recovery phrase or private key.
Importing wallet from cloud(iOS)
- Tap [Wallet] and tap [Import a wallet]
- Tap [Import from your device]
- Select the wallet you wish to import
- Tap [Import this wallet]
- Tap [Continue]
- Set a passcode to protect your wallet
- Re-enter the passcode to confirm the passcode
- Tap [Go to Wallet] to complete the process
Importing wallet manually(iOS/ Android)
- Tap [Wallet]
- Tap [Import a wallet]
- Enter the recovery phrase or the private key of the wallet you want to import and tap [Continue]
*The method for checking your recovery phrase or private key varies depending on the wallet service you use. Please check the specific instructions provided by your wallet provider. - Set a passcode to protect your wallet
- Re-enter the passcode to confirm the passcode
- Tap [Go to Wallet] to complete the process