On Yay! we ask all users to verify their age as a general rule.
On Yay! users are matched with people of similar ages with similar hobbies through an algorithm so that they can enjoy communicating within this community.
This service aims to allow people to build happy personal relationships in the large world of the internet using technology, since there are many issues with personal relationships in society.
Since issues related to social media have become a social problem, Yay! management carries out safety measures thoroughly, given also that there are many young people, including junior high school and high school students, among Yay! users.
To prevent illicit users to inappropriately lure minors in particular, we require age verification using ID cards and prohibit users with wide age gaps from chatting 1-on-1.
■I do not have an ID card that I can submit
On Yay! we ask for all users to submit their ID card in order to protect safety.
In addition, if you do not have an ID card, such as because you are in junior high school, please contact us on the official LINE account for management.
■I want to redo age verification
On Yay! you cannot submit your age verification again in order to protect safety, but depending on the situation, we may accept a renewed application through the official LINE account of management. Please reach out to management.
■Phone number verification code isn't sent
If you do not receive a verification code during phone number verification, please contact the administration.