If you encounter any issues or have any questions regarding this service, please feel free to contact our support team. We will address your inquiry in the order it is received.
How to contact us from the settings screen （iOS/Android）
- Tap the Settings icon in the profile page, tap [Contact and policy]
- Tap [Contact us]
- Tap [Contact us] in the pop-up
- Choose the inquiry type
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When the inquiry form opens, please do not delete the automatically filled-in device and account information. Enter the details of your inquiry (such as any issues you are experiencing) and submit the form
How to contact us from the login screen（iOS/Android）
- Tap [Contact Us] on the login screen
- Choose the inquiry type
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When the inquiry form opens, please do not delete the automatically filled-in device and account information. Enter the details of your inquiry (such as any issues you are experiencing) and submit the form